For transaction-related issues, please contact our customer
support team via the in-app "Help" feature or email
support@bifrosha.com with your order details. Our team will
respond within 24 hours to help resolve your issue.
We value user feedback! Please use our feedback form in the
app settings or email your suggestions to
feedback@bifrosha.com. Our product team reviews all
suggestions and incorporates them into future updates when
possible.
To report inappropriate content or users, tap the "Report"
button on the listing or user profile. You can also email
our trust and safety team at report@bifrosha.com with
details of the issue. We take all reports seriously and will
investigate promptly.
For partnership inquiries, please email our business
development team at partnerships@bifrosha.com with details
about your company and proposal. Include your contact
information and any relevant materials to help us understand
your partnership idea.
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